Refund policy

Refund policy

UraGuard® Refund Policy

We want you to feel completely confident trying UraGuard®.

If you’re not satisfied with your purchase for any reason, we offer a no-questions-asked, money-back guarantee on your first order. Simply reach out within 30 days of delivery, and we’ll refund your full purchase—no return required and no shipping fees.

How to Request a Refund:

  1. Email us at info@athenauraguard.com with your order number and reason for the return (optional but helpful).

  2. We’ll process your refund within 3–5 business days.

Please Note:

  • Our money-back guarantee applies to first-time purchases only.

  • If you’ve already placed a second order, we’re happy to work with you on a case-by-case basis to ensure your satisfaction.

We’re here to help! If you have questions or feedback, please don’t hesitate to reach out.